Barman - Barmaid

BARMAN

The bartender serves beverages to customers and manages beverage inventory. They are capable of creating and offering sophisticated cocktails to clientele.

  • Department: Bar
  • Functional Relationships: All floor/dining room staff
  • Reporting To: General Manager / Head Bartender

Key Responsibilities :

Supply & Setup 

  • Restock, inspect, and organize products
  • Conduct daily inventory checks to assess needs
  • Set up products and equipment
  • Daily inspection, cleaning, and storing of equipment and tools
  • Perform bar closing procedures

Service & Sales

  • Analyze sales data to adjust stock levels
  • Advise customers on beverage choices by providing detailed information (explaining product differences, justifying price variations)
  • Promote products to customers
  • Take orders
  • Provide beverage service
  • Handle billing and payment collection

Preparation & Production

  • Follow standard recipe specs
  • Prepare various cocktails and drinks upon request
  • Tactfully enforce current regulations regarding alcohol consumption
  • Strictly observe and apply hygiene and safety regulations

Customer Relations

  • Welcome guests
  • Create a welcoming atmosphere aligned with the establishment’s brand image and culture

Required Competencies:

Technical Skills & Knowledge

  • Adjust work pace according to customer volume and rush periods
  • Demonstrate creativity and strong visual memory
  • Innovate and propose new cocktail creations
  • Apply and develop organoleptic (tasting/sensory) skills
  • Comprehensive knowledge of classic cocktails and spirits
  • Fluent in English
  • Tactfully resolve or report any undesirable incidents directly

Soft Skills & Personal Attributes

  • Creative mindset
  • Friendly, available, discreet, and pleasant demeanor
  • Impeccable personal grooming and professional attire
  • Excellent verbal communication skills
  • Strong listening skills
  • Project a positive and appropriate image of the establishment through behavior and appearance
  • Comply strictly with safety regulations

Working Conditions

  • Weekend and public holiday shifts
  • Prolonged standing
  • Night shifts
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